Leaders know the vacuum: that silence between a direct request and the room full of people who reflexively nod out of fear. Confirmation bias isn’t a new leadership trap. AI simply automated and amplified it.…
The status reports look great. But how about the people creating them? Status reports tell us the health of our projects. They tell us less about the efficiency of the team producing them. Your PMO…
I’ve known organizations that consistently struggled with project delivery. One in particular had spectacular turnover. Roughly half of the PMO and development staff turned over every 18 months. Every 18 months. And this had been…
The Theory Replace a 30-person department with 3 supervisors and a fleet of AI agents. Headcount drops. Costs fall. Productivity supposedly rises. The math is a slam dunk. The board applauds. The bonuses are wired.…
I was having lunch with Jack, the executive sponsoring one of the largest ERP implementations I’d ever worked on, when the conversation drifted toward metrics and all things worth measuring. Back then, I was your…