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Time for a Quick Call?

Someone panics. A meeting appears on your calendar. No agenda. No context. Often late in the day, which is always a gift. The chance that the right people are on the call is roughly the… 

3-30 AI Strategy: Almost a Good Idea

The Theory Replace a 30-person department with 3 supervisors and a fleet of AI agents. Headcount drops. Costs fall. Productivity supposedly rises. The math is a slam dunk. The board applauds. The bonuses are wired.… 

Not Because…

I’m not sure you’re going to like reading this. Not because you can’t read. Not because you don’t want to read. Because… Wait. That’s exactly what I’m talking about. It’s everywhere. Someone is making a… 

Gold Watch or Cardboard Box?

Organizations love their people. It says so on the website. Usually near a stock photo of a diverse team laughing at something that isn’t that funny. For years the deal was simple. Show up. Be… 

Oh Yeah. And That Too.

I was having lunch with Jack, the executive sponsoring one of the largest ERP implementations I’d ever worked on, when the conversation drifted toward metrics and all things worth measuring. Back then, I was your… 

Dead Air

I don’t hear this discussed much, but maybe one of the strangest outcomes of the pandemic was how it changed workers’ perceptions. It forced millions of people to quietly observe themselves working. Not their job…